How do you know whether home physiotherapy is actually working? You need a written record of every session, placed side by side. At KIN HomeCare, every time a physiotherapist visits your home, a report goes into your family LINE group on the same day. It lists the exercises and repetitions, what improved or declined compared with last time, anything the therapist noticed, and what will change next session. Every report is read by our physiotherapy manager, and a rehabilitation physician oversees the overall approach, stepping in when a case runs into difficulty.
This article explains what a single report contains, why we send it through LINE instead of building an app, who checks quality, what happens when the regular therapist is away, and what this system can and cannot promise.
Quick summary
- A report reaches the family LINE group after every visit, the same day, not at the end of the week
- It covers the exercises and repetitions, the change from the previous session, observations during the session, and the plan for next time
- It uses the LINE group your family already has, so nobody downloads a new app and siblings in other provinces all see it at once
- The physiotherapy manager designs each home programme and reads the reports personally; a rehabilitation physician oversees the approach and helps when a case has problems
- If the regular therapist is away, a backup therapist takes the visit and can read the home's past reports, so the family does not have to explain everything again
- First session THB 1,500 instead of the usual THB 1,800 until 31 Dec 2026, about 45 to 60 minutes per session, weekend visits available
1. The problem families run into but rarely mention
Hiring a physiotherapist to work with your parent at home usually ends the same way. The therapist arrives, works for about an hour and leaves. Whoever is at home sees that the visit happened, but the person paying is usually the adult child at work, and the only update they get in the evening is that someone came today.
Ten sessions later the unanswerable question is whether anything has improved. Not because nobody is working, but because nobody wrote anything down to compare. Physical recovery changes in small steps, and without last session's numbers beside today's, the people who see your parent every day usually cannot tell.
So we fixed it in a plain way: write down every visit, and send it to the family straight away.
2. What one report contains
A report does not simply say the session was completed. It is written so that someone who was not there can picture it.
- Date and time of the session, with the actual length
- Exercises and repetitions, for example sit-to-stand from a chair 10 times for 2 rounds, walking 15 metres indoors for 3 rounds, leg strengthening with a resistance band
- What improved or declined since last time, the single most important line because it shows direction, for example standing up unaided 3 times today compared with once last session
- Observations during the session, such as tiring faster than usual, left knee pain, or dizziness on standing
- The plan for next session, what will be added or reduced
That last point lets the family see where this is heading, instead of waiting for a summary at the end of the package.
3. Why LINE instead of our own app
Plenty of providers build an app and ask clients to install it. It sounds modern, but in practice it becomes a chore: install, register, remember a password. Several of the people who need to read it are older relatives who would rather not. In the end one person opens the app and nobody else does.
So we use what every household already has, the family LINE group.
- No new app and no sign-up, you open the chat and read
- Several relatives see it at the same time, so siblings in other provinces or abroad are not waiting for someone to relay it, and nobody repeats the same story four times
- Questions can be asked right there in the group, without phoning anyone
- It can be scrolled back, which is useful before a hospital appointment
The family decides who is in the group. We only join the group the family creates.
4. Who reads the reports
A report nobody reads is just paper, so this part has a named owner.
Anecha Horasat, Physiotherapy Manager at KIN HomeCare, a licensed physiotherapist (licence Kor.9685) with a master's degree in physiotherapy from Mahidol University, designs the home programme for each household, maintains the standard of the therapists who make home visits, and reads the reports himself to check that the plan still matches the person's real condition. If progress is slower than it should be, or something needs watching, he adjusts the programme for the therapist in the field.
Above that, a rehabilitation physician oversees the rehabilitation approach at KIN, and steps in to help when a case has problems or needs further assessment.
5. What happens when the regular therapist is away
This is the clearest weakness of hiring privately: when that one person takes leave, the whole schedule stops and the family has to find a replacement.
At KIN HomeCare the physiotherapists work as a team under the same manager. When the regular therapist is away, we send a backup, and that person can read the home's previous reports, so they know exactly where the programme stands without the family starting from scratch.
6. What this system does, and what it does not promise
Plainly: a reporting system does not make anyone walk sooner. What it does is
- let the family see what actually happened instead of guessing
- allow the plan to be adjusted in time when something changes, rather than at the end of a package
- keep handovers between staff from dropping details
Recovery itself depends on many factors, including underlying conditions, how long ago the event was, how consistent the practice is, and the care given on days when no therapist visits. Results differ from person to person.
7. Fees and service area
- First session THB 1,500, usual price THB 1,800, for sessions booked until 31 Dec 2026
- 10 sessions THB 15,000, including 1 free aquatic treadmill session at KIN Ladprao 71, Soi Nakniwat 18
- 20 sessions THB 29,000 with 2 free aquatic treadmill sessions, and 30 sessions THB 42,000 with 3, to be used within 6 months
- About 45 to 60 minutes per session, with Saturday and Sunday slots available
- Available nationwide. In Bangkok and the surrounding provinces the price already includes travel. Elsewhere the price is the same and we quote travel before booking
- We issue receipts and medical certificates for insurance claims, subject to your policy conditions
- Occupational therapy and speech therapy at home are priced the same as physiotherapy across all packages
8. Frequently asked questions
When is the report sent? After the session, on the same day, not weekly.
How many sessions a week? It depends on the condition and the goal, commonly 1 to 3 to begin with. The therapist assesses in person at the first visit and proposes a suitable frequency.
Can an older person who has not had a stroke benefit? Yes, for example muscle weakness after a long hospital stay, knee pain, poor balance, fall risk, or recovery after orthopaedic surgery. See physiotherapy for older adults who have not had a stroke.
If we also hire a caregiver, is it one combined record? They are separate. The caregiver side has its own daily record, described in the daily home-care record.
Talk to the home physiotherapy team
Call 095-767-6307 or 061-881-9399, or message us on LINE at @kinhomecare and the team will help work out how often your parent should practise. See home physiotherapy and our fees.
